Would you please check the instructions, and restart your computer and software to try again? If the issue persists, please send us a screenshot and log file about this problem to the Support Please don't worry, if we fail to solve your issue, we will refund you based on our Refund Policy. Note: When the device is in the iCloud restore state, there will be a turning circle at the top of the device screen to judge whether the iCloud restore is complete. If your device is in the iCloud restore state, the app will fail to help you bypass the MDM lock. But could you please kindly give us a chance to explain these issues? The reasons of this issue are various, USB cable, missing files, iCloud restore process etc. We sincerely apologize that our software brought a bad experience to you. Dear Jos Frenk, Thanks for your review but we are so sorry for the inconvenience.
